RSG is committed to maintaining the protection of the Personal Data of the users of the rsgrouptech.com website. 

This Privacy Policy is part of the General Conditions of Access and Use of the website and it provides information on the collection, use, sharing and processing of Personal Data by RSG in connection with your use of the RSG website. This Privacy Policy also explains the choices and rights you have in relation to these processing activities. Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements.

The capitalised terms in this Privacy Policy shall have the meanings given to them in the Personal Data Protection Act (PDPA) of Singapore. 

1. Who is the Controller of your Personal Data?

ReMark Solutions Asia Pte Ltd (RSG) UEN 202401921G, whose registered office is situated at 8 Eu Tong Sen Street, #20-82 The Central, Singapore 059818 (“RSG” or “We” or “Us”) acts as Controller for the processing of Personal Data detailed in this Privacy Policy.

Contact details of the Data Protection Officer: [email protected]

We reserve the right to modify or adapt this Privacy Policy at any time. We advise you to review it periodically for any updates.

2. For what purpose will we process your Personal Data?

The purposes for which your Personal Data is collected through the use of our website or email are described below.

We can collect your IP address, the operating system or browser you are using, and the length of your visit, in an anonymous manner. If you provide us with your information, we will use it to identify you in order to reach out if needed. This may include:

• Responding to your inquiries or requests.
• Managing the requested service and addressing your needs.
• Sending you information electronically regarding your request.
• Delivering commercial information electronically, provided we have your explicit consent.
• Conducting analyses and improvements on our website concerning our products and services, as well as enhancing our commercial strategy.

The legal basis for this processing is our legitimate interest.

3. Do we include Personal Data from third parties?

As a general rule, we only collect Personal Data from the Data Subject. If you provide us with Personal Data from third parties, you must first inform and request their consent, or otherwise you will exempt us from any responsibility for the breach of this requirement.

4. How do we address the privacy of children?

We do not knowingly collect personal data from children under 14 years or under the applicable age limit (the “Age Limit”). If you are under the Age Limit, please do not contact us, and do not provide any personal data to us. RSG disclaims any liability for the breach of this provision.

5. Do we send communications by electronic means?

RSG will only send communications in order to manage your request.

If we send you commercial communications, they will have been previously and expressly authorised by you.

6. What security measures do we apply?

We are committed to protecting our users’ personal data. We implement appropriate technical and organisational measures to help protect the security of your Personal Data.

7. Do we disclose your Personal Data to any third parties?

In the unlikely event we are legally required to share your Personal Data with a third party, RSG will treat the Personal Data in accordance with the applicable legislation and this Privacy Policy. We protect your Personal Data in other countries by ensuring that all RSG sites are governed by the data protection principles described in this Policy.

The legal basis that allows us to disclose your personal data is RSG’s legitimate interest to transmit Personal Data for administrative purposes. Your data will not be transferred to third parties, unless there is a legal obligation to do so.

8. What rights do you have?

To the extent required by applicable law, you may have the following rights:

• Right of Access – the right to be informed of and request access to the Personal Data that we process about you;
• Right to Rectification – the right to request that we amend or update your Personal Data where it is inaccurate or incomplete;
• Right to Erasure – the right to request that we delete your Personal Data;
• Right to Restrict – the right to request that we temporarily or permanently stop processing all or some of your Personal Data;
• Right to Object:
  • The right, at any time, to object to us processing your Personal Data on grounds relating to your particular situation
  • The right to object to your Personal Data being processed for direct marketing purposes;
• Right to Data Portability – the right to request a copy of your Personal Data in electronic format and the right to transmit that Personal Data for use in another party’s service;
• Right not to be subject to Automated Decision-making – the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.
• Where you have provided us with consent to use your Personal Data, you can withdraw this at any time.

9. Do you want to exercise your rights?

To exercise your rights with ease and to record your preferences in relation to how RSG uses your Personal Data, please email [email protected] 

10. Cookies

When you visit our website, we may collect Personal Data from you automatically using cookies or similar technology. A cookie is a small file that can be placed on your device that allows us to recognise and remember you.

This Cookie Policy is part of the general conditions and the privacy policy of the website https://rsgrouptech.com (Website) which is owned by ReMark Solutions Asia. Access, use and navigation through the Website attributes the condition of the user.

The access and navigation on the Website or the use of the services of the same imply the express acceptance of these and each one of the Legal Notice and General Conditions, including Privacy and Cookie Policy. Please read it carefully.

In order to make your visit to our Website a satisfactory and transparent experience, we inform you that our Cookie Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the service, your choices regarding cookies and further information about cookies.

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the service or a third-party to recognise you and make your next visit easier and the service more useful to you.

Cookies are essential for the functioning of Internet. They cannot damage the user’s device and if they are activated in the configuration of your browser, they help us to identify and resolve functioning errors of our Website.

Types of cookies

There are different kinds of cookies. All of them work in the same way, but depending on their characteristics, we can distinguish between:

• Session cookies. Session cookies last only for the duration of your visit and are deleted when you close the browser. Their main purpose is to identify the kind of device, support the Website security or its basic functionality. They do not contain personal information that allows us to identify the user.
• Persistent cookies. They are stored on disk of the device and our Website reads them every time you make a new visit. They have a certain expiration or an expiration date when the cookie stops working. They allow us to identify your actions or preferences and help us with the improvement of our Website.
• Functionality Cookies. They remember decisions taken by the user, such as their login or identifier. The information that contained is anonymised so it does not contain your name, address or any other information.
• Third-Party Cookies. Third-Party cookies are the cookies installed by a website that is not the site you are visiting; for example, those cookies used by social networks (such as Facebook, Twitter,..) or by external content websites (such as Google Maps). In addition, some advertising companies use these kind of files to track your visits in each website where they are advertised.
• Analytical Cookies: They perform periodic maintenance and ensure the best services to the user, collecting data of your activity.

Use of cookies by RSG

By accessing to our Website, you expressly agree that we can use these type of cookies on your device. If you deactivate cookies, your navigation may not be optimal and some of the utilities may not work properly on our Website.

11. Data retention and deletion

We will keep your data only as long as necessary to provide you with RSG’s Services and for legitimate and essential business purposes. We will delete your data upon request.